American Eagle Group values its clients and customers. Any information collected during a purchase of products or services is held in strictest confidence. American Eagle Group will not sell or rent any information in part or whole. It is collected solely for the purchase and shipping information. American Eagle Group may use the information for future promotional messages. All credit card information, if any, is processed and stored according to regulations through secured shopping card and processing gateway services on third-party servers. These services adhere to the strictest regulations and controls for your protection.
American Eagle Group supports the following return and refund policy:
- Unless otherwise noted, purchased items may be returned within 45 days for refund. Shipping and handling fees are not refundable. Buyer bears return shipping and handling fees and are not subject to reimbursement.
- These policies only apply to products and services published or produced by American Eagle Group. Products or services purchased through other parties such as Amazon.com, etc. fall under their return policies.
- Books published by American Eagle Group may be returned for refund unless damaged, marked, or otherwise, abused or worn. Decision for refund is the solely the responsibility of American Eagle Group and final.
- Opened CDs and DVDs are not returnable regardless of time frame.
- MP3s and e-books are not returnable regardless of time frame.
- Custom orders may be returnable on a case-by-case basis and under the sole discretion of American Eagle Group. All decisions are final.
- Services, white papers, research, and other works-for-hire are not refundable or returnable.
Please consider these guidelines before your purchase. Thank you for your business.
American Eagle Group ships products ordered within the next business day by USPS. Purchaser pays for shipping costs and handling fees. The S&H costs is listed in the shopping cart and are not refundable in the case of a return. Items are shipped either First Class or Priority Mail.